Customer Service

Doors 24 Hour Emergency Call Out - +44 (0) 28777 23667 or +44 (0) 7526 734 272

Available to any location in Ireland, North or South, the emergency call out facility operates 24 hours a day 7 days a week, 365 days a year.

In the event of an emergency, you will be asked to supply full information to ascertain the exact nature of the problem, thereby avoiding unnecessary call outs and associated costs. However, should a call out prove necessary, you will be informed of the earliest time of arrival of the maintenance engineers. On arrival, they will carry out any repairs possible immediately, limiting potential downtime.

In the unlikely event that the problem is of a more serious nature, the door/shutter will be secured in the closed position, assuming this is possible, for the security of your premises. Any necessary work required to restore it to full working order will be detailed in the report. In these curcumstances, our maintenance specialist will of course return to reopen the shutter the following day allowing your business to trade.

With an out of hours number in operation between 5pm and 9am weekdays and 24 hours at weekends, you are assured total service at any hour of the day or night.

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